Privacy Policy

Personal information you disclose to us. We collect personal information that you voluntarily provide when you register on the Services, express an interest in our products, participate in activities on the Services, or otherwise contact us. This may include your name, email address, username, and password. We do not process sensitive personal information (such as racial or ethnic origin, sexual orientation, or religious beliefs).

If you register or log in using a social media account, we will receive certain profile information from that provider — see “How do we handle your social logins?” below.

Information automatically collected. We automatically collect certain information when you visit or use the Services, such as your IP address, browser and device characteristics, operating system, and log and usage data. This is used to maintain the security and operation of the Services and for internal analytics. We do not collect any information about you from third parties.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including to:

• Facilitate account creation, authentication, and account management.
• Deliver and improve the Services you request, such as logging volunteer activities and social features.
• Respond to your inquiries and provide support.
• Send administrative information about the Services, such as changes to this notice.
• Enable communication between users (for example, comments and cheers).
• Request feedback and understand how the Services are used, so we can improve them.

We process your information only when we have a valid legal reason to do so.

We may share information in the following situations:

• Business transfers. In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or part of our organisation.
• Other users. When you share information by posting comments, activities, or other content on the Services, that content may be viewed by other users as governed by your profile and activity privacy settings.

We do not sell your personal information, and we do not share it with advertisers.

We may use cookies and similar tracking technologies to keep you signed in, maintain the security of the Services, and understand how the Services are used through analytics. We do not use tracking technologies for third-party advertising.

Our Services may offer you the ability to register or log in using a third-party social media account. Where you choose to do this, we will receive certain profile information from that provider, such as your name, email address, and profile picture. We use this information only for the purposes described in this Privacy Notice. We do not control, and are not responsible for, how your social media provider uses your information — please review their privacy notice separately.

We keep your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required by law. In practice, this means we retain your information for as long as you maintain an account with us. When you delete your account, we delete or anonymise your personal information, except where we are required to retain certain records to comply with legal obligations or resolve disputes.

We have implemented appropriate technical and organisational security measures designed to protect your personal information. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure, so we cannot promise that unauthorised third parties will never be able to defeat our security measures.

You may review, update, or delete your account information at any time from your account settings, or by contacting us. If we are relying on your consent to process your information, you have the right to withdraw that consent at any time by contacting us using the details below — this will not affect the lawfulness of processing before the withdrawal.

You can unsubscribe from marketing or promotional communications at any time using the unsubscribe link in those emails, or by contacting us. We may still send you service-related messages necessary for administering your account.

Most web browsers include a Do-Not-Track (“DNT”) feature you can activate to signal your privacy preference. As no uniform standard for recognising and implementing DNT signals has been finalised, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will update this notice accordingly.

Australia and New Zealand.We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. You have the right to request access to, or correction of, your personal information by contacting us using the details in section 12 below.

If you believe we are unlawfully processing your personal information, you have the right to complain to the Office of the Australian Information Commissioner (OAIC) or the Office of the New Zealand Privacy Commissioner, as applicable.

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by a revised “Last updated” date above. We encourage you to review this Privacy Notice periodically.

If you have questions or comments about this notice, you may email us at voluncheerapp@gmail.com.

You may request to review, update, or delete the personal information we have collected from you at any time by contacting us at voluncheerapp@gmail.com, or by using the account deletion option in your account settings.